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Return & Refund Policy

Refund & Return Policy:

Shipping and Delivery

At this time, MineCeuticals™, LLC ships merchandise to locations within the continental United States. We are currently not shipping Internationally or outside the continental US. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. We endeavor to ship all orders within 24 hours of receipt. Orders placed Friday afternoon through Sunday will be shipped the following Monday. We will not be able to notify you via email once your order has shipped because of the multiple facilities our products are shipped from. Upon receipt of your order, please inspect all items to insure none were damaged during shipping. If there are damaged items, please read our return policy for the appropriate information.

Refund / Return Policy:

MineCeuticals™, LLC products are backed by a 100% guarantee. If you are not completely satisfied with the results, please contact MineCeuticals™, LLC within 60 days to complete the return slip and send it with invoice of proof of purchase, and a full refund will be honored. Please note that a full refund can only be guaranteed when MineCeuticals™, LLC is purchased directly through the company, MineCeuticals™, LLC cannot guaranteed third party sellers will honor this refund policy. Please contact MineCeuticals™, LLC customer service before sending any product or receipts for a refund. A valid receipt and return slip must be provided from 60 days within original purchase date. Once the return slip and receipt are received by the company a full refund, less shipping charges, will be processed.

Sales Tax

MineCeuticals™, LLC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.